The Legal Stuff
Unsure about some details regarding our service? Check out the info below. Reach out if anything is unclear
Terms and Conditions
Introduction
Welcome to Loma Strata. These Terms & Conditions (“Terms”) govern your access to and use of the Loma Strata platform and website. By accessing or using our services, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you may not use the service.
1. Purchasing
When purchasing a subscription or any service through Loma Strata, you may be required to provide personal and payment information. Purchases are processed through secure third-party providers, and by proceeding, you consent to the processing of your data to complete the transaction.
2. Services
As a subscriber, you are entitled to:
- Access Loma Strata’s features and resources.
- Contact our team for assistance, share feedback, and report issues.
We aim to respond to inquiries in a timely and professional manner.
3. Subscriptions
Yearly Plans:
Subscriptions are billed automatically based on your selected plan. Payments are processed through credit cards, and your subscription will renew on the same date of purchase. Canceling your subscription will deactivate your account after the current paid term ends.
If payment cannot be processed (e.g., insufficient funds, expired card), your account may be suspended until payment is resolved.
4. Subscription Termination
Loma Strata reserves the right to terminate or suspend your access at any time, with or without prior notice, for violations of these Terms or other reasons. Upon termination, provisions related to ownership, liability, and disclaimers will survive.
We are not responsible for differences in the deducted amount due to currency conversion during payments.
5. Refund Policy
Refund requests can be submitted within 10 days of purchase by contacting hello@lomastrata.com. Refund amounts may vary depending on payment processing fees.
6. Links to Third-Party Websites
Loma Strata may include links to external websites or services. We are not responsible for the content, policies, or practices of these third-party sites. Use them at your own discretion.
7. Modifications to Terms
Loma Strata reserves the right to modify or replace these Terms at any time. Material changes will be communicated with at least 3 days' notice, when feasible. Continued use of the service after changes constitutes acceptance of the revised Terms.
8. Limitation of Liability
To the maximum extent permitted by law, Loma Strata is not liable for direct, indirect, incidental, or consequential damages arising from your use of our platform.
9. Contact Us
For questions about these Terms or related concerns, contact us at: hello@lomastrata.com
Privacy Policy
Introduction
Loma Strata values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and under what circumstances it may be disclosed. By accessing or using our platform or website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information:
When you register or use Loma Strata, we may collect personal information such as your name, company name, email address, billing address, phone number, and payment details. Free account users are not required to provide payment details unless enabling specific features such as payment processing.
b) Automatically Collected Information:
We collect non-personally identifiable information, including browser type, language preferences, referring website, and the date and time of your visit. This data helps us understand how our platform is used and improve our services.
c) Cookies and Tracking Technologies:
Loma Strata uses cookies to enhance user experience and track website usage. Cookies may store anonymous identifiers, improve your access to our site, and track user interests. For more details, refer to our Cookie Notice.
2. How We Use Your Information
We use the information collected for:
- Providing and improving our products and services.
- Billing and authentication purposes.
- Communication regarding service updates, technical support, and policy changes.
- Research and analysis to enhance user experience.
If you obtain another user’s personal information (e.g., customer email or shipping address) through the platform, you may use this data only for authorized Loma Strata-related communications. You may not use such data for unsolicited commercial messages or add users to mailing lists without their express consent.
3. Data Disclosure
Loma Strata does not sell or share your personal information with third parties, except in the following situations:
- To provide services requested by you, with your explicit consent.
- To comply with legal obligations, such as court orders or investigations into illegal activities.
- To enforce our Terms of Service or protect the rights, property, or safety of Loma Strata, our users, or the public.
- If Loma Strata is acquired or merged with another company, in which case you will be notified before your data is transferred and becomes subject to a different privacy policy.
4. Data Security
We prioritize the security of your personal information. Sensitive data, such as payment information, is encrypted using SSL and stored securely with AES-256 encryption. While we strive to follow industry standards for data protection, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about security, contact us at hello@lomastrata.com.
5. Data Storage
Loma Strata uses third-party vendors and hosting partners to provide the infrastructure required to operate our platform. While we own the platform's code and databases, you retain full ownership of your data.
6. Use of Data for AI Training
Loma Strata may use anonymized or aggregated customer data to enhance our services through AI training and model development. Your personal data will not be disclosed or sold for independent third-party use. If you wish to opt out, adjust your account settings or contact us.
7. Google Analytics and Third-Party Services
We use tools such as Google Analytics to better understand user behavior on our website. These tools may collect data such as your IP address and browsing activity. For more details, refer to Google’s privacy policy at Google Privacy & Terms.
8. Links to Third-Party Sites
Our website may include links to third-party sites over which we have no control. These sites may have separate privacy policies, and we encourage you to review them before providing personal information.
9. Privacy Policy Updates
Loma Strata reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or through a notice on our website. Continued use of our platform after changes are made constitutes acceptance of the revised policy.
10. Questions or Feedback
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
Email: hello@lomastrata.com
Acceptable Use Policy (AUP)
1. Purpose
This Acceptable Use Policy (AUP) defines the rules and guidelines for the proper and authorized use of the Loma Strata platform ("the Platform"). By accessing or using the Platform, you agree to comply with this policy.
2. Responsible Usage
As a user of the Platform, you are responsible for your conduct. Misuse of the Platform, including reckless or irresponsible actions that compromise the safety, integrity, performance, or security of the Platform, may result in restrictions, suspension, or termination of your access without prior notice.
Prohibited activities include, but are not limited to:
- Using the Platform to create, promote, or sell services or products that:
- Violate any laws, regulations, or ordinances.
- Involve illegal or restricted goods or services.
- Promote hate, violence, or discrimination.
- Are considered obscene or offensive.
- Infringe on copyrights, trademarks, or other proprietary rights.
- Are fraudulent, as identified by regulatory bodies.
- Involve gambling, contests, or activities requiring an entry fee and prize.
3. Content Published by Authorized Users
You must not use the Platform to publish or distribute content that:
- Is offensive, hateful, defamatory, obscene, or otherwise inappropriate.
- Harasses, threatens, or abuses others.
- Targets individuals based on religion, gender, race, or sexual orientation.
- Infringes on intellectual property rights or contains copyrighted material without authorization.
- Includes personal or private information about yourself or others without consent.
- Misrepresents or impersonates another individual, organization, or entity.
4. Messaging via the Platform
The Platform must not be used to send messages to authorized users that:
- Are unrelated to the functional use of the Platform (e.g., advertising or promotional messages).
- Are sent to users who have not opted in to receive communications beyond those necessary for the Platform’s functionality.
5. Excessive Platform Usage
Users must avoid activities that impose an unreasonable load on the Platform’s infrastructure, including but not limited to:
- Uploading files larger than 2MB per file.
- Excessive or abusive API requests (guideline: no more than 10 requests per second, averaged over 10 minutes).
- Uploading an unreasonably large number of data records, disproportionate to the number of licensed authorized users (guideline: no more than 1,000 records per active user).
6. Policy Updates
Loma Strata reserves the right to update this Acceptable Use Policy periodically. Significant changes will be communicated to users via the primary email associated with their account or through a prominent notice on the Platform.
By using the Platform, you agree to adhere to this Acceptable Use Policy. Non-compliance may result in access restrictions or termination.